Versand

Shipping & Payment Information

Last updated: August 2026

SHIPPING INFORMATION

Shipping Destinations We currently ship within the European Union only. Orders from outside the EU cannot be accepted at this time. Eligible countries include: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Estimated Delivery Times

Region Estimated Delivery Time
Austria & Germany 6–10 business days
Neighboring EU countries 7–12 business days
Rest of EU 8–14 business days

Delivery times are estimates and begin from the date of dispatch, not the order date. Delays may occur due to carrier capacity or other events beyond our control.

Tracking Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.

VAT & Taxes All prices include VAT where applicable under EU regulations. As an EU-based business, we comply with EU VAT rules for cross-border sales within the EU.

Shipping Delays While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by carrier disruptions, natural disasters, or other events outside our control. If your order has not arrived within the estimated timeframe, please contact us at kontakt@vixorastore.com.

PAYMENT INFORMATION

Accepted Payment Methods We accept the following payment methods at checkout:

  • Credit & Debit Cards (Visa, Mastercard, American Express)
  • PayPal
  • Apple Pay / Google Pay
  • Shop Pay
  • Other methods as displayed at checkout

Payment Security All transactions are encrypted using SSL/TLS technology. Payment data is processed by our secure payment providers and is never stored on our servers in full.

Currency All prices are displayed in EUR (€).

Payment Timing Full payment is required at the time of placing your order.

Invoice An order confirmation and invoice will be sent to your email address after successful payment.