Informativa sulla privacy
Privacy Policy
Last updated: August 2026
1. Introduction & Controller Identity Vixorastore ("we", "us") is the data controller responsible for your personal data collected via vixorastore.com.
Contact: kontakt@vixorastore.com Address: Beim Spitzerriegel 4/36, 2500 Baden, Austria
We are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR – Regulation 2016/679) and applicable Austrian data protection law (DSG).
2. Data We Collect We collect the following categories of personal data:
- Identity & contact data: name, email address, phone number, billing and shipping address
- Order data: products purchased, order value, payment method (not full card details)
- Technical data: IP address, browser type, device information, cookies
- Communication data: emails or messages you send us
3. How We Use Your Data
| Purpose | Legal Basis (GDPR Art.) |
|---|---|
| Processing and fulfilling your order | Art. 6(1)(b) – Contract performance |
| Sending order confirmations and shipping updates | Art. 6(1)(b) – Contract performance |
| Fraud prevention and security | Art. 6(1)(f) – Legitimate interests |
| Compliance with legal obligations (tax, accounting) | Art. 6(1)(c) – Legal obligation |
| Marketing emails (if opted in) | Art. 6(1)(a) – Consent |
| Improving our website and services | Art. 6(1)(f) – Legitimate interests |
4. Shopify Platform Our store is hosted on Shopify Inc. (151 O'Connor Street, Ottawa, Ontario, K2P 2L8, Canada). Shopify processes your data on our behalf as a data processor under a Data Processing Agreement. Shopify is certified under the EU-U.S. Data Privacy Framework. For more information, see Shopify's Privacy Policy at https://www.shopify.com/legal/privacy.
5. Payment Processing Payments are processed by third-party payment providers (e.g., Shopify Payments / Stripe, PayPal). These providers act as independent data controllers for payment data. We do not store full card details. Please refer to the respective provider's privacy policy for details.
6. Dropshipping & Order Fulfillment To fulfill your order, we share your shipping name and address with our fulfillment suppliers. These suppliers act as data processors and are contractually bound to use your data solely for order fulfillment purposes.
7. Cookies We use cookies and similar tracking technologies to operate and improve our store. These include:
- Essential cookies: required for the store to function (e.g., shopping cart, session)
- Analytics cookies: to understand how visitors use our site (e.g., Google Analytics)
- Marketing cookies: to deliver relevant advertising (only with your consent)
You can manage cookie preferences via our cookie banner or your browser settings.
8. International Data Transfers Some of our service providers (e.g., Shopify, payment processors) may process data outside the EU/EEA. Where this occurs, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses, adequacy decisions).
9. Data Retention We retain your personal data only as long as necessary for the purposes described above or as required by law (e.g., 7 years for tax/accounting records under Austrian law).
10. Your Rights Under GDPR You have the following rights regarding your personal data:
- Right of access (Art. 15) – request a copy of your data
- Right to rectification (Art. 16) – correct inaccurate data
- Right to erasure (Art. 17) – request deletion ("right to be forgotten")
- Right to restriction (Art. 18) – limit how we process your data
- Right to data portability (Art. 20) – receive your data in a portable format
- Right to object (Art. 21) – object to processing based on legitimate interests
- Right to withdraw consent (Art. 7(3)) – withdraw consent at any time
To exercise any of these rights, contact us at: kontakt@vixorastore.com
You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde): https://www.dsb.gv.at
11. Changes to This Policy We may update this Privacy Policy from time to time. The current version is always available at vixorastore.com/policies/privacy-policy